
Research reported by Alex Pentland in the April issue of Harvard Business Review has revealed some interesting new information on effective teams. He and his group deployed "sociometric badges" in teams in 21 organizations. These devices are able to monitor on individual team members' tone of voice, body language, frequency of initiating and responding, plus the content of the communications. They uncovered three aspects of communication that correlate with successful team performance: Energy – the frequency of face-to-face comments + acknowledgement in return (e.g. saying "yes" or head nodding in response) Engagement – the degree to which all members of the team are engaging … [Read more...]






Ian is an experienced presenter, group facilitator and executive coach. Through his keynote presentations, highly interactive workshops, and custom-designed team-building practice, he helps his clients leverage their investment in their managers and teams. 