Employee Accountability

Fostering a Culture of Accountability

We operate in a short-term, fast-moving, problem-responding work environment. Managers can no longer afford the luxury of constantly monitoring and checking up on the performance of their personnel. The cost of this has become prohibitive, both in terms of management time consumed and the continuing drag of a dependent mindset on the part of staff.

Organizations need employees they can count on to meet their job performance commitments and take greater responsibility for their own level of work quality and job satisfaction. Hence, employers are grappling with how to foster a culture of personal accountability at all levels of the enterprise.

This means teaching managers to establish high expectations while, at the same time, prompting their employees to make decisions more independently and solve problems that come up in their work.

It also means shifting the mindset of employees from having to perform to one of choosing to meet or exceed the performance levels that come with their position.