6 Leadership Roles for the Modern Manager

Positioned against the background of the demands of the emerging new high performance organizations of the 21st century, this provocative speech challenges those who manage or supervise people to shift to a new style of leadership.

This new leadership is made up of six critical roles:

• "Servant Leader"
• Direction Setter
• Steward for Results
• Motivator/Coach
• Changemaster
• Role Model

Recent research and discussion around successful human performance in organizations has surfaced the significant contribution of "Emotional Intelligence." Sure, we all need the gray matter. Without a reasonable IQ it is harder to excel in today's work world. But what appears to make the big difference is our ability to recognize our own feelings, generate our own motivation for achievement and effectively manage the ever-present emotional dynamic of our relationships.

In this keynote presentation you will learn the four "emotional competencies" and hear from some recent research about how they can have a positive impact in your daily work performance. You will pick up some concrete suggestions for enhancing your own style by developing these essential ingredients for your own leadership effectiveness and for the job success of those you manage.

For managers, supervisors and leaders who encounter resistance, whether it be to an expected level of work performance or a wholesale organizational restructuring, among those they lead. An interactive presentation that first repositions resistance as a most natural human phenomenon that we must first understand from a psychological perspective. It then offers a "cutting edge" response that eliminates or diminishes resistance while maintaining one's own integrity, sense of well-being and low level of stress.