Adults learn best by doing, not by being lectured at. And managing people, by its very nature, is interactive. So, it only makes sense in a management seminar to spend as much time as possible on skill practice. Our workshops do just that by:
- minimizing time spent presenting theory and concepts
- devoting the majority of the workshop to skill practice, "how to" demonstrations of techniques, and discussions that relate learnings to participants' own real work world
- challenging them to identify concrete ways to apply skills learned in class back on the job
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Management Programs
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The Skillful Leader
This is our flagship management training program, presented as part of our leadership development arm, Leadership: The Enduring Edge. |
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How effective you are as a manager depends upon a blend of planning and organizing skills, interpersonal competency and mindset–your habits of thought and fundamental assumptions that determine the decisions you make and how you behave on, a daily basis. |
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Boosting Your Team's Performance
Comprehensive team training. Learn how to help your team quickly develop a common purpose, focus of effort and way of working together effectively. Guide a new team through its natural stages of growth, from initial formation to dynamic performance. Create an atmosphere of openness, trust, and team work where conflict transforms into an energy that fires the team to even greater accomplishment. (1-2 days) |
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Coaching Poor & Marginal Performers
In this one-day, technique-packed workshop, learn how to conduct those difficult performance-correcting discussions with your employees in a non-acrimonious, problem-solving atmosphere. (1 day) |
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Running Effective Meetings
Surveys tell us that managers spend from 20-70% of their time in meetings! Now here's an investment that is ripe for increased leverage! This “quick hit,” focused session shows how to get greater results from every meeting you call AND have participants leave feeling energized from the experience. (1/2 day) |
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Leading Change without Migraines™
One third of all major changes in organizations succeed. Most of the others fail because of one thing – leaders failed to anticipate resistance to change or work with it effectively when it appeared. During this roll-up-your-sleeves workshop you will begin to develop plans to make a compelling case for change, get started on the right foot, keep the change alive so you get the results you want, and develop contingency plans just in case things do start to go off-track.
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Work Relationships &
Communications Programs
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Managing Up
Especially designed for non-supervisory staff and individual contributors. Show them how to take personal accountability for their work performance, job satisfaction and career development and for doing their part to build and sustain a solid working relationship with their immediate manager. (1 day) |
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Understanding Yourself and Others: The Fast Track to Quality Interactions
Participants look at work relationships through the lens of four Interaction Styles with which people influence others in order to get work done. Once you know which of the four is your own natural style and how the other three operate, you can act in ways that will reduce costly conflict and miscommunication in your unit. This is a fast-paced, participant interactive workshop that delivers self-discovery, critical concepts about personality-in-action in the workplace, and practical strategies to accommodate, where possible, the natural styles of others. (1 day) |
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Core Communications Skills
Positions the goal of communication as the transmission of understanding which leads to effective actions and informed decisions that, in turn, generate superior results. (1 day) |
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Advanced Communications Skills-Dialogue
Presents cutting edge concepts and approaches from the newly emerging field of dialogue. Discover how different perspectives around a problem can be expressed, honored and examined without the parties feeling they have had to give in or “lose.” The outcome: reduced interpersonal friction and higher quality decisions. (1 day) |
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Handling Conflict and Resistance
Develops a better understanding of conflict and resistance and then shows how, instead of reacting negatively, you can respond more confidently and constructively when dealing with them both. (1 day)
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Full Potential Working Relationships
(using the MBTI®)
The following programs apply the Myers-Briggs Type Indicator® in different ways and intensities to
- Increase awareness of your own preferred style of interacting and
- Effectively work with and influence a variety of different personalities.
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Myers-Briggs Type Indicator® STEP I Workshop
This highly animated and interactive workshop shows you how to deal effectively with the varied personalities we encounter in our daily worklife. |
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Myers-Briggs Type Indicator® STEP II Workshop
Executive teams benefit immensely from seeing a composite of each manager's profile and discussing how this reflects his or her behavior in the team. |
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FlexTalk (Influencing with Impact)
The next step beyond training in communications, interpersonal relations, customer service and negotiating. How to build interpersonal rapport and alignment in order to give your ideas and suggestions more influence. |
