FlexTalk™

What Participants Will Learn…

• how to generate commitment to their ideas
• to increase their credibility and sphere of influence within the organization and beyond
• to build cohesive, powerful teams
• to create smoother customer and working relationships
• how to consistently obtain results.

Overview…

The truly successful individuals in all walks of life are those who have mastered the ability to establish rapport with other people. They build and nurture relationships and present their ideas in a convincing manner. They do this by noticing how different people prefer to be approached, receive information and ideas, and make decisions.

FLEX Talk™ is the next step beyond training in communications, interpersonal relations, customer service and negotiating. Building on their existing skills in these areas, participants will learn practical ways to increase their impact at each stage of the influencing process:

1. Initiating the interaction
2. Investigating the other's perspective/needs
3. Suggesting a course of action
4. Moving to commitment

Points Regarding This Program…

This unique seminar includes plenty of small-group discussions, participant involvement and skill practice. A popular culminating activity is the opportunity for each participant to do a "dry run" at an actual influencing situation taken from his or her workplace.

The workshop incorporates the Myers-Briggs Type Indicator® as the platform for developing strategies to enhance your ability to influence others. Participants are required to complete the MBTI® on-line, in advance of the seminar.

Flex Talk™ can be formatted for 1-2 days. The 2-day version allows for a more thorough understanding of the MBTI® and skill application even more customized to your work environment and challenges. As well, it includes the Mobius Model™ that helps people interact for mutually satisfying results.

Attendees receive valuable feedback on how they typically influence, along with a 129-page workbook loaded with tables, worksheets, checklists and summaries on how to "flex," when necessary, to a more effective style. Even the most experienced communicator will acquire new insights and new techniques for immediate use.

Selling/Customer Relations Version Available...
We offer a parallel program, Flex Sell: Building Customer Relations, that is designed identically to Flex Talk™. this version is ideal for people whose performance success depends upon a particular type of influencing: selling to new customers/clients and maintaining ongoing relations with them. Please call us to discuss how this program can build your sales and customer service relationships.

Myers-Briggs Type Indicator® and MBTI® are registered trademarks of the Myers-Briggs Type Indicator Trust in the United States and other countries.

Mobius Model™ is a trademark of Mobius Inc., Minneapolis, MN.